Drop-In Tech Help (Concord)
Do you have basic computer and technology questions? Need help with eBooks, emailing, printing, or basic web searching? Drop in to the Concord Library for help from one of our tech volunteers!
Feel free to bring your own device (tablet, phone, or laptop) or use a library computer. Please note that our volunteers may need to assist others who visit during drop in hours.
Our Tech Help volunteers can help with:
- Basic web searching
- eBooks & eReaders
- Printing/copying
- Emailing
- Saving & attaching files
- Navigating Contra Costa County Library website
- Libby, Kanopy, Flipster, and other digital library resources
- Microsoft Office & Google Suite
- General computer/technology questions
Please note that Tech Help volunteers cannot:
- Repair devices
- Install hardware, software, or program updates on devices
- Provide word processing services (e.g., typing letters, preparing/formatting documents)
- Provide private lessons or accept payment of any kind
- Recommend products for purchase
- Provide online shopping services or place online ads
- Conduct personal research
Accommodations
To request accommodations, please contact the library branch directly or call (800) 984-4636. To ensure we can meet your needs, please make your request at least three days in advance. While we make every reasonable effort to accommodate requests made on shorter notice, advance notice helps ensure availability of service. Learn about Library Accessibility.